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Trust &
security

Patient information needs protection throughout the reading process. See how Natoe safeguards your data, controls access and meets its responsibilities to your facility.

Clinical information enclosed within layered glass panels, representing controlled access

Standards your team
can evaluate

HIPAA

We sign a Business Associate Agreement before handling your facility’s protected health information.

It sets out permitted uses, data-security responsibilities and breach-notification obligations.

Discuss your BAA

SOC 2 Type I

Our security controls have undergone an independent SOC 2 Type I examination.

Review the report’s scope and assessment date with our team as part of your vendor evaluation.

Request audit information

Protecting the information
you entrust to us

Encrypted data

TLS 1.3 protects information in transit. AES-256 encryption protects stored studies and records.

Controlled access

Role-based permissions limit access according to the work each person needs to do.

Recorded activity

Access logs provide a record of activity involving patient information.

Agreed retention

Data retention and handling responsibilities are defined in your facility agreement.

Clinical responsibility
stays with our readers

Our U.S. board-certified radiologists hold active licences for the states they serve. They interpret the images and sign the report.

Meet our clinical leadership

AI within its intended use

FDA-cleared AI algorithms support detection on applicable studies. The radiologist reviews their findings alongside the images.

Follow-up stays with the case

Clinical questions, report corrections and addendum requests remain attached to the original study for the reading team to assess.

Before we work together

What can our security team review?

Start with your vendor questionnaire or the requirements you need to assess. We can discuss the BAA, SOC 2 Type I documentation, encryption, access controls and data-retention terms.

What does SOC 2 Type I cover?

A Type I examination assesses the design of controls at a specified point in time. Our team can discuss the scope, assessment date and available documentation with you.

When is the BAA signed?

Before Natoe handles your facility’s protected health information. Security and contractual responsibilities are addressed during onboarding.

Questions about
trust and security?

Talk with our team about the information you need to evaluate Natoe.