Accessibility Statement

Last Updated: March 16, 2026 — Version 3.0

Our Commitment

Natoe Inc., doing business as Natoe AI, is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to our website (www.natoe.ai) and our teleradiology platform.

Conformance Standards

We conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level for our marketing website and are working toward conformance for our clinical platform. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. Conformance with these guidelines helps ensure that our digital services are accessible to people with visual, auditory, motor, and cognitive disabilities.

We are evaluating WCAG 2.2 standards and plan to align with the updated guidelines as part of our accessibility improvement program.

As a healthcare entity, we are committed to compliance with Section 508 of the Rehabilitation Act where applicable.

Measures We Take

Natoe AI takes the following measures to ensure accessibility:

  • Include accessibility as part of our internal development and design practices.
  • Integrate accessibility considerations into our procurement processes.
  • Provide ongoing accessibility training for our development and content teams.
  • Conduct periodic accessibility assessments of our website and platform.
  • Engage with users with disabilities to gather feedback and improve our services.

Current Accessibility Features

Our website and platform include the following accessibility features:

  • Semantic HTML structure with proper heading hierarchy for screen reader navigation.
  • Alternative text descriptions for meaningful images.
  • Keyboard navigation support throughout the website.
  • Sufficient color contrast ratios for text and interactive elements.
  • Resizable text that functions properly up to 200% magnification.
  • Form labels and instructions associated with their corresponding inputs.
  • ARIA landmarks and roles to assist assistive technology users.

Known Limitations

Despite our best efforts, some content on our website and platform may not yet be fully accessible. We are aware of the following limitations and are actively working to address them:

  • Some older PDF documents may not be fully compatible with screen readers. We aim to remediate known PDF accessibility issues by Q4 2026, and we ensure all new documents meet accessibility standards.
  • Certain diagnostic imaging viewer components may have limited accessibility due to the highly visual nature of radiological images. Clinical image viewer accessibility improvements are targeted for completion by Q2 2027, with interim accommodations available upon request.
  • Some third-party embedded content may not meet our accessibility standards. We work with our vendors to improve the accessibility of integrated services.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

Email: [email protected]
Phone: +1 (656) 241-6730

We aim to respond to accessibility feedback within five (5) business days and to resolve reported issues as quickly as possible.

Compatibility

Our website and platform are designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, and VoiceOver).
  • Screen magnification software.
  • Speech recognition software.
  • Keyboard-only navigation.

Our website is designed to work with current versions of major web browsers including Chrome, Firefox, Safari, and Edge.

Enforcement Procedures

If you are not satisfied with our response to your accessibility concern, you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, which enforces Section 504 of the Rehabilitation Act and Section 1557 of the Affordable Care Act for healthcare entities. You may also contact the appropriate state agency responsible for enforcing accessibility requirements.

Assessment and Review

This accessibility statement was last reviewed and updated on the date shown above. Our accessibility conformance is assessed through a combination of:

  • Self-evaluation using automated testing tools (such as axe, Lighthouse, and WAVE) combined with manual testing.
  • Evaluation by internal team members with accessibility expertise.
  • Third-party accessibility audits conducted at least every two years.

We review and update this statement at least annually and whenever significant changes are made to our website or platform.

Radiologist-Specific Accessibility

We are committed to ensuring our clinical platform is accessible to healthcare professionals with disabilities, including:

  • Keyboard navigation support for all clinical interface functions and image tools.
  • Screen reader compatibility for report interfaces, patient information, and case management tools.
  • Customizable display settings including font size, color contrast, and magnification options.
  • Voice control integration for hands-free operation of clinical workflows where applicable.